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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Public Area Supervisor you are responsible for all public areas, including lobby, restaurants, lounges, executive offices, pool area, public washrooms, garden areas, corridors, pathway, banquets, perimeter of hotel, heart of the house corridors, locker rooms, staircases etc. and your role will include key responsibilities such as:
• Inform Superiors about any damage or theft, loss to hotel property
• Supervise daily the cleaning of hotel public areas
• Supervise and coordinate pest control, flowers, plants and periodical cleaning operations in the area of responsibility
• Conduct on-job training to subordinates and maintain all records
• Report maintenance defects and follow up with Engineering
• Clean public areas in emergency situations
• Inspect for cleanliness, proper amenities and maintenance defects
• Report all lost and found articles immediately to the desk coordinator
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Located in Doha, a new Rayhaan by Rotana property will be offering 185 well-appointed rooms and suites with a modern design complementing the values of the contemporary Arabian culture. With Arabian-inspired interiors, all rooms and suites are newly renovated and refurbished. The new Rayhaan by Rotana property will offer an all-day dining and specialty restaurants. In addition to a Cigar lounge, three meeting rooms, treatment rooms, jacuzzi, sauna, gym, and pool to elevate the experience to a different level in this stunning urban escape that immerses guests in local life.