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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with previous management experience in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Centro Corniche
Hospitality & Accomodation https://www.rotana.com/centrohotels/kingdomofsaudiarabia/alkhobar/centrocornicheContemporary, chic and effortlessly casual, Centro Corniche is ideal for guests who are seeking trendy value-for-money accommodation when visiting Al Khobar. The hotel’s central location is perfect for business executives who want to be at the heart of the action during their stay. The hotel is just minutes from the Corniche and is close to the city’s major shopping malls, attractions and corporate houses. King Fahd Causeway and Dhahran Exhibition Centre are just 10 minutes away and Dammam’s King Fahd International Airport is 50km from the hotel. With unspoiled views of the Arabian Sea and a lively ambiance, the hotel is an urban haven for next-generation travellers. Choose from 253 rooms, studios and suites, each designed to maximise space, light and efficiency, featuring smart technology and in-room entertainment, as well as modern furniture and interiors to promote guest comfort and wellbeing. Amenities range from high-speed Wi-Fi and multi-satellite-channel TVs, to room safety boxes and tea/coffee-making facilities, making guests feel at home during their stay in Al Khobar. You can dine in or take away, meet colleagues or friends and even buy food items and necessities to consume in your room at our modern lifestyle-focused eateries. Try c.taste for casual all-day dining ; c.deli, is Centro Corniche's innovative take-away dining concept –; our rooftop lounge c.view by the outdoor pool is perfect for relaxing and offers drinks and snacks with stunning views; or our 24-hour in-room dining service for your convenience. If you are looking to stage a business event or a social gathering, our seven contemporary meeting rooms offer flexible set-up options combined with the latest audio-visual technology.