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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:
• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
Johari Rotana
Hospitality & Accomodation Tanzania https://www.rotana.com/rotanahotelandresorts/tanzania/daressalaam/joharirotanaA striking contemporary property with elegant design and outstanding facilities in a prime location in the Central Business District and on the Indian Ocean coast, Johari Rotana promises guests an unforgettable luxury experience during their visit to Dar es Salaam. Part of the landmark MNF Square development, home to major retail brands and high-profile companies and close to the port and Zanzibar Ferry, financial district, commercial areas, beaches and other major attractions, it is a convenient and aspirational accommodation option for business and leisure travellers, as well as families visiting this vibrant city. Julius Nyerere International Airport is just 30 minutes from the property and the Central Railway is minutes away. Designed to meet the needs of discerning modern travellers, this five-star hotel features 193 luxurious rooms and suites and 60 serviced apartments with stylish furnishings, smart in-room technology and entertainment, and plenty of space to relax or work during your stay. Whether you are taking a quick trip to Dar es Salaam or planning a longer stay in the city, Johari Rotana offers several room types to suit your requirements. For a dining experience with a difference, choose from four outstanding venues, from Noble House, serving authentic and irresistible Chinese delicacies and Zafarani all-day dining restaurant, showcasing a vast buffet of Mediterranean, Indian Arabic and Swahili cuisine, to the Kibo Lobby Lounge for coffee and cocktails and the lively Hamilton’s Gastropub where you can socialise, relax and be tempted by classic British and American dishes.