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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Housekeeping / Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Preferred Candidate
About This Company
DAMAC Hills 2 Hotel
Hospitality & Accomodation Dubai, United Arab EmiratesDamac Hills 2 is an Edge by Rotana managed property that is well located in Dubai’s thriving Damac Hills 2 community, close to golf courses, parks, lakes and malls, and just a short trip by road from the destination’s major attractions including Expo City Dubai, Global Village, IMG Worlds of Adventure, the Hamdan Sports Complex and The Sevens Stadium. Ideal for leisure, business or sports-focused trips, this stylish and contemporary three-star hotel is also near major hubs such as Dubai Studio City, Dubai Science Park, IMPZ, Dubai Production City, Dubai Silicon Oasis, Dubai Sports City, Dubai Outlet Mall, and Dubai Motor City, while Al Qudra’s desert, Duck and Swan Lake and cycling track are all within easy reach. Meeting the lifestyle needs of on-the-go guests, the 295 rooms and suites are thoughtfully designed to maximise space, light and efficiency, with each featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors to enhance comfort and wellbeing. For dining on your doorstep, the Urban Bar Deli is open for breakfast, lunch and dinner, with eat-in and takeaway options available. Serving international dishes and featuring a casual bar, it is a popular spot for meetings and gatherings. Keep in shape at Bodylines Fitness & Wellness Club or take a dip in the two temperature-controlled swimming pools for adults and children. If you are travelling for business, there are four well-equipped meeting rooms for your convenience.