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Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:
•Perform task as per instructions from the immediate Supervisor and as per duty schedule
•Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
•Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
•Work within the team to prepare all mise en place according to 24 hours service requirements
•Ensure proper appearance and grooming while on duty
•Answer the Room Service telephones, if and when required
•Good knowledge of the Room Service menu in order to answer guests’ queries
•Be familiar with all relevant issues concerning the Room Service
•Report cleanliness and maintenance issues to the immediate Supervisor
•Keep all occupancy information containing documents under close cover during the work on the floors
•Attend regular training session in line with the departmental SOP’s
•Familiar with the company’s internal policies and safety procedures.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
The Cove Rotana Resort - Franchised
Hospitality & Accomodation Ras Al Khaimah, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/rasalkhaimah/thecoverotanaresortWith a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by. From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort. From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away. Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.