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Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:
•Perform task as per instructions from the immediate Supervisor and as per duty schedule
•Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
•Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
•Work within the team to prepare all mise en place according to 24 hours service requirements
•Ensure proper appearance and grooming while on duty
•Answer the Room Service telephones, if and when required
•Good knowledge of the Room Service menu in order to answer guests’ queries
•Be familiar with all relevant issues concerning the Room Service
•Report cleanliness and maintenance issues to the immediate Supervisor
•Keep all occupancy information containing documents under close cover during the work on the floors
•Attend regular training session in line with the departmental SOP’s
•Familiar with the company’s internal policies and safety procedures.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
About This Company
Pearl Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/abudhabi/pearlrotanaLocated at the heart of Abu Dhabi’s business district, the Pearl Rotana Capital Centre is a modern deluxe hotel. The Abu Dhabi National Exhibition Centre (ADNEC) is just steps from the property, while the city’s Downtown and Yas Island are a short drive away. Pearl Rotana is just 20 minutes from Abu Dhabi International Airport. Pearl Rotana’s 315 rooms and suites have been designed to suit the needs of business, leisure travellers and families alike. Featuring one and two-bedroom suite options, Club Rotana rooms and suites offer added benefits including complimentary access to the Club Rotana lounge. Try all 5 of Pearl Rotana’s unique dining options. Taste Italian home cooking at Dino’s Bistro Italiano, have breakfast at Saffron, sip tea and chat at Chai Lobby Lounge, tuck into small plates at The Warehouse wine & tapas bar or enjoy a refreshment at Aquarius Pool Bar. In-room dining is available too, while Club Rotana guests can dine in a dedicated lounge. Our 7 venues for meetings and events include the latest technology to cater to your executive and social needs. Keep fit, go for a dip or just take time out and relax at Bodylines Fitness & Wellness Club featuring a well-equipped gymnasium, rooftop pool, sauna, steam and massage rooms.