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Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
•Ensure guests are greeted upon arrival
•Open car doors for arriving and departing guests and escort them to the lobby
•Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
•Ensure effective handover is done, gaining information from earlier shift
•Forward all guest complaints or problems to the manager on duty
•Perform any trips and drives with the hotel car / bus as requested
•Control all guests’ car keys
•Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
•Establish, promote and maintain good public relations while meeting or exceeding guest expectations
•Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
•Ensure that airport / crew transportation flow is maintained effectively.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
Knowledge & Competencies
The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure, and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
Centro Sharjah
Hospitality & Accomodation Sharjah, United Arab Emirates http://www.rotana.com/centrohotels/unitedarabemirates/sharjah/centrosharjahCentro Sharjah is uniquely located in close proximity to Sharjah International Airport, Saif Zone business district and University city. The hotel is just 15 minutes away from the city centre. With chic looks and slick delivery underlying its service offering, Centro Sharjah is an inspired philosophy and sets an unparalleled benchmark for the budget conscious business traveller. Centro Sharjah features 306 rooms and suites which are meticulously designed to maximize space, light and efficiency, providing our guests with the latest technology and a selection of contemporary classic furniture where comfort and aesthetics are the keys. The hotel features an all day dining restaurant serving a wide array of international cuisine called c.taste and a 24 hour take away dining concept called c.deli. Three well equipped meeting rooms and Link (the business center) are designed to appeal to those, who value effective solutions and efficient amenities. Guests looking to keep fit during their stay can make the most of our modern gym or rejuvenate with a swim in our outdoor temperature controlled swimming pool, surrounded by lush gardens.