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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Coordinator you are responsible to ensure that all software function without any error and your role will include key responsibilities such as:
• Prepare a written monthly report as per the specifications in regards to issues related to smooth operation of application software
• Solve technical or operational problems as reported by the users
• Keep accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Act as the primary contact for all outside agents in all computer technology related matters
• Coordinate the installation of all new applications required and recommended
• Coordinate with Employee Development Manager and Department Heads to ensure that all end users are well trained in the needed systems
• Monitor all computer technology contracts and supervise the activities of outside maintenance personnel
• Follow company policies related to security and operation of computer system
• Maintain forms, supplies and spare parts inventory for all computer system related items
• Set up and document procedures related to security, system shut downs, emergencies, operator entries, etc.
• Ensure that proper on-site and off-site back ups are kept for all applications used in the hotel
Skills
Education, Qualifications & Experiences
You should have a degree in the information technology field and previous experience in similar role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
Majestic Arjaan By Rotana
Majestic Arjaan by Rotana is a first class property that offers a spectacular and luxurious 128 suites conveniently located in Busaiteen District, opposite King Hamad University Hospital and RCSI, 2 kilometers away from Bahrain International Airport and 5 minutes drive to 'The Avenues' a brand new luxury shopping district, Bahrain World Trade Centre, Bahrain Financial Harbour and the Bahrain City Center Mall. The hotel has easy access to Sheikh Isa bin Salman Highway and the Saudi Causeway. Embrace new experiences at Majestic Arjaan by Rotana with its stunning studios, 1, 2 and 3 bedroom suites offering optimal space and developed as duplexes having both short and long term guest in mind. Majestic Arjaan by Rotana also boasts three specialized food and beverage venues to suit every guest’s palate and dining needs. The hotel features the latest high-tech facilities including fully-equipped meeting rooms with the most up-to-date audio-visual equipment and with the delivery of impeccable personalized services that meet the requirements and expectations of its guests either on business travel, relocation or those on leisure vacation. The hotel provides state-of-the-art amenities such as an outdoor temperature controlled swimming pool, Kids’ Zone, modern cardiovascular and weight training equipment as well as sauna and steam rooms.