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Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
•Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
•Conduct regular training sessions with the assigned team in line with the departmental SOP’s
•Evaluate the performance of the assigned team and initiate internal development and promotions
•Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
•Handle the welcome and seating of arriving guests with the assistance of the Hostess
•Maintain a professional and friendly relationship with the outlet patrons
•Establish and update the outlet’s database of regular guests
•Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
•Be actively involved in the outlets promotional activities.
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
Kin Plaza Arjaan by Rotana
Strategically located in Gombe, on the famous crossroad of the Justice and Ouganda Avenues, Kin Plaza Arjaan by Rotana is minutes away from the Presidential Palace, main embassies and ministries. Reach out to the city’s key business and leisure attractions through Arrêt Socimat and Boulevard du 30 Juin or stroll around the directly connected Kin Plaza Mall with a choice of more than 22 shops. The eleven storey hotel includes 101 luxurious rooms, studios and suites with double glazing windows, a fully equipped kitchenette and some with balcony that offers commanding views of the city and the Congo river. All contemporary apartments are furnished to provide you with a comfortable stay complementing an exclusive five star hotel service. Select between 3 distinctive restaurants and a bar including Le Caprice all-day dining restaurant offering thematic buffet dinners, a shisha terrace, a lounge cocktail bar and lobby bar. We tailor-make your events in our 650 sqm meetings & events’ space consisting of a Grand ballroom, 4 meeting rooms with daylight and a spacious pre-function area. To keep your active lifestyle, benefit from a 300 sqm Bodylines Fitness & Wellness Club that is fully equipped with the latest machines, professional trainers, sauna and steam rooms.