Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Director of IT your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Maintain accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
• Prepare a monthly report regarding the systems and issues related to smooth operation of application software
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Windows, E-mail, Opera, Micros, Novell)
• Act as the primary contact for all outside agents in all computer technology related matters
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in a similar role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operation
Job Details
Preferred Candidate
Grand Rotana Resort & Spa
Located on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkeling and scuba diving. The luxury beachfront resort is 8 km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress center as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafes catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Scorpion Diving School for diving and Snorkeling within easy reach in the resort.