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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who
pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Housekeeping Manager, you are responsible to manage and lead the team of the
housekeeping operation towards achieving the departmental goals and objectives by ensuring that the
standards of cleanliness and maintenance of the hotel meet the requirements specified and your role
will include key responsibilities such as:
· Plan the monthly roster of coordinators, senior supervisor and floor supervisors
· Carry out the yearly EPDR for his / her direct subordinates
· Perform disciplinary action or dismissal cases of employee under his / her charge
· Monitor and guide new team member
· Coordinate and monitor Preventive Maintenance Program
· Plan and ensure the clearings of annual leave / public holiday are updated on timely basis
· Carry out departmental induction for all trainees and housekeeping new team member
· Update the job descriptions for all direct subordinates as and when required
· Identify training needs for areas of improvement in the department
· Review and recommend more effective cleaning methods, materials and agents on a periodic
basis
· Inspect personal grooming, uniform tidiness and cleanliness for the employees
Skills
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Proficiency in housekeeping operations and procedures
- Ability to train and coach team members
- Attention to detail and high standards of cleanliness
- Problem-solving skills and ability to handle guest issues
- Knowledge of inventory management and ordering supplies
- Time management and organizational skills
- Understanding of health and safety regulations
- Ability to work well under pressure and handle multiple tasks efficiently
Job Details
Preferred Candidate
Grand Rotana Resort & Spa
Located on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkeling and scuba diving. The luxury beachfront resort is 8 km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress center as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafes catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Scorpion Diving School for diving and Snorkeling within easy reach in the resort.