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Job Description
We’re currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Director of Learning & Development / Assistant Learning & Development Manager you are responsible for assisting the Learning and Development Director / Manager in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Analyze Colleague Development needs in the hotel and prioritize such needs for the Learning & Development Director / Manager to review
• Deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by supervisors
• Consult with the Learning & Development Director / Manager for the co-ordination of Colleague Development courses
• Assist in conducting a ‘Colleague Development Needs’ analysis and prepare an Annual Learning & Development Plan and budget accordingly
• Ensure the maintenance of Learning & Development aids, order Learning & Development materials and stationery as required for the Learning & Development office and Colleague Development courses
• Assist in the selection of Departmental Trainers, then assist in training and developing them through ongoing workshops and monthly meetings
Skills
Education, Qualifications & Experiences
You should have three years supervisory experience in a professional training environment with expertise in instructional methods and training techniques, preferable including needs analysis, learning theory, group and individual training techniques, as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills.
Knowledge & Competencies
The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operation
Job Details
Preferred Candidate
Grand Rotana Resort & Spa
Located on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkeling and scuba diving. The luxury beachfront resort is 8 km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress center as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafes catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Scorpion Diving School for diving and Snorkeling within easy reach in the resort.