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Job Description
- We are currently seeking for passionate and dynamic guest focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
- As a Driver you are responsible for all standards and procedures connected with the hotel’s Kitchen vehicles. You must project an image of professionalism and follow strict rules and regulations while driving / handling the hotel vehicles. In addition, you have to assist F&B service team in setting up the venue and in preparing the mise en place for the operation as may be assigned to ensure the highest level of personalized attention and standards of service. Your role will include key responsibilities such as:
• Transport food and banquets equipment to/from assigned destinations using property vehicle.
• Assist in setting up the venue and in preparing the mise en place for the operation.
• Maintain an up to date knowledge of all banquets equipment and how to use it.
• Perform other reasonable job duties as requested by Supervisors. Act as a waiter at times when there are no scheduled outside catering trips.
• Document all trips prior to the start of and at the conclusion of each trip.
• Park vehicle in designated location when not in use.
• Inspect property vehicles for damage and cleanliness.
• Check tire pressure and fluid levels for property vehicle, and refuel as necessary.
• Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.
• Establish, promote and maintain good public relations and enhance sales for the hotel at every opportunity.
• Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in the hospitality field with previous experiences in the Restaurant / Catering / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
Knowledge & Competencies
The ideal candidate will be a well presented, an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure, and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
Grand Rotana Resort & Spa
Located on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkeling and scuba diving. The luxury beachfront resort is 8 km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress center as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafes catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Scorpion Diving School for diving and Snorkeling within easy reach in the resort.