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Assistant Housekeeping Manager

Amman Rotana Amman, Jordan Posted 2026/10/06 11:15:07 Expires 2026-12-05 Ref: JB5491230
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Job Description

Summary:
We are looking for a detail-oriented Assistant Housekeeping Manager to oversee the daily cleaning operations of our establishment. The Assistant Housekeeping Manager will work closely with the Housekeeping Manager to ensure that all rooms and public areas are maintained to a high standard of cleanliness and order.

Job Responsibility:
1. Assist the Housekeeping Manager in developing and implementing cleaning schedules and procedures.
2. Supervise housekeeping staff to ensure tasks are completed on time and to the required standards.
3. Inspect rooms and public areas regularly to ensure cleanliness and report any maintenance issues.
4. Train new housekeeping staff on cleaning techniques, safety procedures, and proper chemical usage.
5. Maintain inventory of cleaning supplies and equipment, and place orders as needed.
6. Handle guest complaints and requests related to housekeeping in a professional and timely manner.
7. Assist in conducting performance evaluations of housekeeping staff and providing feedback for improvement.

Candidate Requirements:
1. Proven experience in a housekeeping role, preferably in a supervisory or managerial position.
2. Strong knowledge of cleaning techniques, chemical handling, and safety procedures.
3. Excellent communication and interpersonal skills.
4. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
5. Attention to detail and strong organizational skills.
6. Flexible schedule to accommodate the needs of the business, including weekends and holidays when necessary.

Skills

Strong leadership and managerial skills
2. Excellent communication and interpersonal abilities
3. In-depth knowledge of housekeeping procedures and practices
4. Ability to train and supervise housekeeping staff
5. Attention to detail and strong organizational skills
6. Problem-solving and decision-making capabilities
7. Time management and multitasking skills
8. Understanding of health and safety regulations related to housekeeping operations
9. Proficiency in using housekeeping management software
10. Customer service orientation and ability to address guest concerns efficiently

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Job Details

Job Location Amman, Jordan
Department Housekeeping
Employment Status Full time
Employment Type Mid-Career
Manages Others Yes
Property Type Managed Property

Preferred Candidate

Residence Location Jordan

Amman Rotana

Located in the central business, social and residential destination, Amman’s new downtown, Al Abdali, Amman Rotana offers business travellers and holiday makers alike the serenity and warmth of home as well as the splendour and modern extravagance that can only be offered at Rotana. The hotel is within a 45-minute drive from Queen Alia International Airport. Amman Rotana is the first tower hotel in Jordan offering 412 lavish rooms and suites, housed across 50 floors at 188 metres high. All rooms boast floor-to-ceiling windows offering remarkable views of the city. This 5-star hotel is designed in a vibrant modern style providing a combination of deluxe accommodation, diverse culinary experiences, state-of-the-art meeting and event facilities including the Monarch Ballroom. Guests with recreation in mind can enjoy their workout at Bodylines Fitness & Wellness Club.

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