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Job Description
Summary:
The Housekeeping Supervisor is responsible for overseeing and managing the housekeeping staff, ensuring cleanliness and tidiness in all areas of the establishment.
Job Responsibility:
- Train, supervise, and manage a team of housekeeping staff
- Inspect rooms, common areas, and facilities to ensure cleanliness standards are met
- Coordinate with maintenance department for any repairs or maintenance needed
- Monitor inventory of cleaning supplies and place orders when necessary
- Handle guest complaints and requests regarding housekeeping services
- Implement and enforce health and safety regulations
- Create and maintain cleaning schedules and procedures
Candidate Requirements:
- Proven experience as a Housekeeping Supervisor or similar role
- Knowledge of cleaning and sanitation products, techniques, and methods
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Attention to detail and ability to solve problems efficiently
- Certification in housekeeping or a related field is a plus
Skills
Leadership abilities to oversee and guide housekeeping staff.
2. Excellent communication skills to interact with team members and guests effectively.
3. Strong organizational skills to manage schedules, inventory, and cleaning duties.
4. Attention to detail to ensure high cleanliness standards are maintained.
5. Problem-solving skills to address any issues or complaints promptly.
6. Knowledge of cleaning products, equipment, and techniques.
7. Ability to train new staff members on proper cleaning procedures and safety guidelines.
8. Time management skills to prioritize tasks and meet deadlines.
9. Flexibility to adapt to changing priorities and work in a fast-paced environment.
10. Customer service skills to provide a positive guest experience.
Job Details
Preferred Candidate
Amman Rotana
Located in the central business, social and residential destination, Amman’s new downtown, Al Abdali, Amman Rotana offers business travellers and holiday makers alike the serenity and warmth of home as well as the splendour and modern extravagance that can only be offered at Rotana. The hotel is within a 45-minute drive from Queen Alia International Airport. Amman Rotana is the first tower hotel in Jordan offering 412 lavish rooms and suites, housed across 50 floors at 188 metres high. All rooms boast floor-to-ceiling windows offering remarkable views of the city. This 5-star hotel is designed in a vibrant modern style providing a combination of deluxe accommodation, diverse culinary experiences, state-of-the-art meeting and event facilities including the Monarch Ballroom. Guests with recreation in mind can enjoy their workout at Bodylines Fitness & Wellness Club.