Lobby Ambassador - Female

Summary:
As a Lobby Ambassador, you will be responsible for providing a welcoming and professional first impression to all visitors and guests entering the premises. You will assist with directing visitors, answering inquiries, and ensuring a positive experience for all individuals within the lobby area.

Job Responsibility:
1. Greet and welcome all visitors and guests in a friendly and courteous manner.
2. Assist with directing visitors to their appropriate destinations within the premises.
3. Answer inquiries from visitors and provide information about the organization or building facilities.
4. Manage visitor sign-in processes and issue visitor badges as necessary.
5. Maintain a clean and organized lobby area at all times.
6. Handle any visitor complaints or issues professionally and escalate them as needed.
7. Work closely with security personnel to ensure the safety and security of the premises.

Candidate Requirements:
1. High school diploma or equivalent.
2. Proven experience in a customer service or front desk role is preferred.
3. Excellent communication and interpersonal skills.
4. Ability to multitask and work in a fast-paced environment.
5. Strong attention to detail and a professional demeanor.
6. Familiarity with basic computer skills.
7. Ability to remain calm and composed in stressful situations.

Excellent communication and interpersonal skills
2. Strong customer service orientation
3. Professional appearance and demeanor
4. Ability to remain calm and composed under pressure
5. Multitasking and time management skills
6. Knowledge of hotel facilities and services
7. Ability to handle guest inquiries and requests efficiently
8. Problem-solving skills
9. Attention to detail and accuracy
10. Proficiency in relevant computer applications
11. Fluent in multiple languages (if required)