Front Desk Agent

Summary:
We are seeking a Front Desk Agent to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Job Responsibility:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and materials
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep inventory of stock
- Assist in various administrative tasks as needed

Candidate Requirements:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that arise
- Ability to organize, multitask, prioritize, and work under pressure

Excellent communication skills
- Strong interpersonal abilities
- Customer service orientation
- Multitasking skills
- Problem-solving capabilities
- Attention to detail
- Ability to work under pressure
- Proficiency in using office equipment and software
- Knowledge of hospitality industry practices and procedures