Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Airport Greeter you are responsible to meet and provide prompt, courteous and efficient service to all guests so as to achieve high level of customer satisfaction through personalized service from arrival till departure, whereby your role will include key responsibilities such as:
•Ensure that the paging board is neat, clean and the guest information are written correctly
•Promote and maintain good working relation with airline desk, customs, immigration and other airport personnel’s
•Co-ordinate and assist transportation requirements of guest
•Expedite the guest entry to the country by ensuring entry visas etc. are correct and have full and up to date knowledge of the visa procedures
•Liaise closely with the Visa Officer for visit visa application and the Visa Clerk for all typing required and translations where necessary
•Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide personalized service
•Display a paging board prominently to identify the guests arriving at the airport, according to established country legislation
•Carry the daily arrival and departure report in order to monitor guest movement.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in the hospitality field with previous experiences in the Front Office / Customer Service. You must be a computer literate with fluency in both written and spoken English.
Knowledge & Competencies
The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
Gefinor Rotana
Centrally located in Hamra area, the newly renovated five-star property is part of Beirut’s rich tapestry. Whether you’re here for leisure, business, or medical tourism, we make it easy for you: Vibrant Rue Hamra is just moments away. Beirut’s banking and business sector, including Seaside Arena – are nearby. Renowned medical centers – AUBMC, CMC, Najjar, Trad – are right on our doorstep. The hotel’s two entrances provide easy access to the vibrant areas around the property. The main entrance is open 24 hours and the residence entrance opens daily from 11 am until 7 pm. Sea view or cityscape? Either way, all our 163 rooms are charming and spacious. There are stylishly furnished apartments and luxurious suites. Our service reflects the local culture: warm and welcoming, with our personal touch. Club Rotana dedicates six floor to our business travelers. A great stay needs great food. Explore appetizing cuisine at our three restaurants or from our in-room dining facility. Olive Garden Restaurant & Terrace offers alfresco dining – entertainment and themed evenings is a regular feature. We’ve got your events covered: 12 meeting spaces and a Grand Ballroom make Gefinor Rotana the perfect venue. Relax at the rooftop temperature controlled Aquarius Pool all year long, stay fit at our Bodylines Fitness & Wellness Club or enjoy a relaxing therapeutic massage.