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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Supervisor your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
Raouché Arjaan by Rotana
Raouché Arjaan by Rotana extends skyward, overlooking the clear blue sea. The 4-star hotel is perfect for a break by the coast while staying within the bustling city. The world-renowned Pigeon Rocks are just steps away. The short distance to Downtown Beirut, the BIEL exhibition center, and bustling Rue Hamra, also makes it ideal for business people. A shuttle leaves daily to Beirut Souks and the airport is a mere 15 minutes away. Apartment, studio or suite? There are 175 to choose from, all are stylishly spacious; some have a kitchenette for that self-contained home experience. Long or short stay, the hotel’s service has a ‘can-do-attitude.’ Nothing is too much for our guests. All you need to do is ask. The mouth-watering cuisine from our three venues is as iconic as the location. There’s also our in-room dining facility too. Head to the Aquarius Pool Bar & Terrace on the rooftop, mingle with glitterati at the Bella Vita Café & Terrace, or dine all day at Murjan Restaurant & Terrace. The spacious meeting and event rooms have natural light, and the hotel facilities are available for use, to ensure a successful event. The rooftop pool on the 17th floor overlooks the Mediterranean. There’s a gym too, where our trained professionals at the Bodylines Fitness & Wellness Club will be right by your side.