Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Housekeeping / Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Centro Capital - Doha
Conveniently located in Bin Mahmoud district on Al Jazeera street, Centro Capital Doha is surrounded by Villaggio Mall, Souq Waqif and City Centre Mall, in addition to major commercial centres, local/traditional markets. The Centro ethos is highly distinctive and is expressed through its contemporary architecture and unique living space, embodying the personality of an executive hotel. While dramatic exteriors reflect Centro's present-day style, its crisp and modern interiors provide essential requisites and advanced technologies. Centro Capital Doha offers an all-day-dining outlet serving a delicious array of international food for breakfast, lunch and dinner, a hotel bar that serves as an ideal venue for a casual get together over a cup of coffee or a refreshing cocktail, and an innovative 24-hour grab and go dining concept allowing guests to enjoy tasty food, drinks and quick snacks. Centro Capital Doha has 2 well-equipped meeting rooms which are designed to appeal to the new genre of executives who value effective solutions and efficient amenities. Whether your idea of unwinding is doing a few laps in a sparkling pool or pounding away on a state-of-the-art treadmill, Centro’s fitness options will suit every need. The architectural feel of the space will energise and relax you after an exhilarating workout or a refreshing swim in the stunning rooftop pool. Centro’s the perfect place to catch some rays and enjoy a relaxing drink.