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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Centro Capital - Doha
Hospitality & Accomodation Doha, Qatar https://www.rotana.com/centrohotels/qatar/doha/centrocapitaldohaConveniently located in Bin Mahmoud district on Al Jazeera street, Centro Capital Doha is surrounded by Villaggio Mall, Souq Waqif and City Centre Mall, in addition to major commercial centres, local/traditional markets. The Centro ethos is highly distinctive and is expressed through its contemporary architecture and unique living space, embodying the personality of an executive hotel. While dramatic exteriors reflect Centro's present-day style, its crisp and modern interiors provide essential requisites and advanced technologies. Centro Capital Doha offers an all-day-dining outlet serving a delicious array of international food for breakfast, lunch and dinner, a hotel bar that serves as an ideal venue for a casual get together over a cup of coffee or a refreshing cocktail, and an innovative 24-hour grab and go dining concept allowing guests to enjoy tasty food, drinks and quick snacks. Centro Capital Doha has 2 well-equipped meeting rooms which are designed to appeal to the new genre of executives who value effective solutions and efficient amenities. Whether your idea of unwinding is doing a few laps in a sparkling pool or pounding away on a state-of-the-art treadmill, Centro’s fitness options will suit every need. The architectural feel of the space will energise and relax you after an exhilarating workout or a refreshing swim in the stunning rooftop pool. Centro’s the perfect place to catch some rays and enjoy a relaxing drink.