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Job Description
We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Secretary you are responsible to provide a full range of secretarial and administrative support activities to the HR Manager, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources office whereby your role will include key responsibilities such as:
• Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate
• Manage the Human Resources Manager’s diary and ensure that trace file is checked and actioned on a daily basis
• Maintain all employee files and handle telephone calls as per Rotana standard and take messages and prioritize where necessary
• Keep calendar constantly updated to facilitate appointment and meeting schedules
• Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate
• Arrange for various meetings, take minutes, including board of directors meetings, as well as any management meeting as they arise
• Coordinate daily communication and briefing between the Human Resources Manager, Government Relations Officer, etc
• Organize business travel arrangements and other duties as assigned
Skills
Education, Qualifications & Experiences
You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate & sufficient typing skills to complete 60wpm accurately will be highly regarded.
Knowledge & Competencies
The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are an extremely proactive and ‘switched on’ person with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
City Centre Rotana Doha
City Centre Rotana is a 5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure traveler. An elegant hotel with 381 guest rooms, suites and apartments spread over 47 floors. Each contemporary room features floor to ceiling windows that have exceptional view of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoilt for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself. For conferences, exhibitions, meetings, weddings and social events the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club, offers a fully equipped gym, massage treatments, outdoor terrace and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar.