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Job Description
Job Summary:
As a Waiter / Waitress you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.
General Duties and Responsibilities:
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Greet & seat customers and serve them in a professional, discreet & personalized way
- Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
- Consistently monitor quality of Food & Beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
- Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed Guest expectations and increase revenue
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Skills
Communication. ...
Teamwork. ...
Negotiation and persuasion. ...
Organisation. ...
Perseverance and motivation.
Job Details
Centro Waha
Centro is a modern, stylish and affordable business hotel. Centro Waha, the first Centro property to open in Riyadh under “Centro by Rotana” brand, and the second in the kingdom, puts guests at the heart of the action. With a convenient location on Al-Olaya street – Al Murooj district, the hotel is adjacent to the developing King Abdullah financial district with easy access to the city’s business areas and just 20 minutes away from King Khalid International Airport. With chic design and slick delivery underlying its service offering, Centro is an inspired philosophy that sets an unparalleled benchmark for travelers who appreciate style and sophistication, but also value for money. Centro is a lifestyle hotel brand that is young and fresh in its approach, original in its presentation and dynamic in its offering.