General Manager

As a General Manager you are responsible to direct the operational development and progress of the hotel and manage overall standard and service implementation and improvement.

The role involves to determine key success criteria for achieving business plan and goals and will include key responsibilities such as:

• Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level
• Design effective and successful sales, pricing, distributions and yielding strategies to achieve and enhance profitability
• Be fully involved operationally with high visibility in the day to day business of the hotel
• Set effective systems and controls to ensure the consistent smooth running of departments
• Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment and employee development within budgeted parameters
• Create, maintain and encourage excellent public and employee relations
• Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotel
• Work in partnership and develop a close relationship with owners and asset managers

Education, Qualifications & Experiences

You should ideally be holding a degree in hospitality management or a related field from an accredited college or university with a minimum of at least two completed assignments as General Manager / Hotel Manager within similar market segments. You must be a computer literate with effective and outstanding communication skills, both verbal and written whereby very strong previous rooms and sales experiences are seen as a distinct advantage.

Knowledge & Competencies

The ideal candidate will have experience in leading operations and be a financial acumen coupled with a keen eye to quality and detail along with the ability to drive through solutions. You are a leader who is naturally hands on, with an on-site management style, good relationship building skills and great references from previous employers as well as employees. Ideally you are a dynamic and entrepreneurial Manager, who invigorates and motivates the operation with confidence and style while possessing following additional competencies:

Growing the Business
Leading People
Managing Diversity
Developing Talent
Customer Focus
Leading Operations
Building Relationships
Drive for Results