Hostess

Job Responsibility:
- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seat guests accordingly
- Provide guests with menus and inform them of specials
- Take guests' coats and belongings and store them securely
- Monitor the flow of the dining area and coordinate with the waiting staff
- Answer phone calls and assist guests with inquiries and reservations
- Handle guest complaints and requests in a professional manner

Candidate Requirements:
- Proven experience as a Hostess or similar role
- Excellent communication and interpersonal skills
- Ability to handle stressful situations in a calm and professional manner
- Strong organizational skills and attention to detail
- Customer-focused mentality and a friendly demeanor
- Knowledge of restaurant procedures and etiquette

1. Excellent communication and interpersonal skills
2. Strong customer service orientation
3. Ability to work well under pressure
4. Good organizational and time management skills
5. Flexibility and adaptability
6. Professional appearance and demeanor
7. Ability to multitask and prioritize tasks
8. Conflict resolution and problem-solving skills
9. Knowledge of basic food and beverage service
10. Ability to work effectively in a team