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Job Description
Summary:
We are looking for a professional and courteous Restaurant Hostess to join our team at our 5-star hotel. The Restaurant Hostess will be responsible for greeting guests, seating them, and managing reservations to ensure an excellent dining experience.
Job Responsibility:
- Greet guests as they arrive at the restaurant in a friendly and welcoming manner.
- Escort guests to their tables, providing them with menus and ensuring they are comfortable.
- Maintain a neat and organized waiting list and reservation book.
- Assist in taking reservations over the phone or in person.
- Coordinate with the restaurant staff to ensure smooth operations and timely service.
- Answer guest inquiries and provide information about the restaurant, menu, and special promotions.
- Handle guest feedback and resolve any issues or complaints in a professional manner.
Candidate Requirements:
- Previous experience as a Hostess or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to multitask and work well in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of reservation systems is a plus.
Skills
Excellent communication skills
- Strong interpersonal skills
- Ability to multitask and work under pressure
- Good organization skills
- Customer service oriented
- Knowledge of etiquette and protocol
- Ability to work in a team
- Fluent in Arabic and English
- Professional appearance and demeanor
Job Details
Preferred Candidate
Rosh Rayhaan by Rotana
Located in the heart of Riyadh city, the 5-star Rosh Rayhaan by Rotana is the second property to open in Saudi Arabia under Rayhaan Hotels & Resorts by Rotana brand. With its contemporary design, the hotel offers 236 splendid rooms and suites spread over eight floors ranging from classic rooms to royal suites in addition to the Club Rotana rooms that specifically meet the needs of a business traveller. Conveniently located on the popular Olaya street, Rosh Rayhaan by Rotana is surrounded by shopping districts and is only a short 20-minute drive from Riyadh International Airport. In addition to its proximity to Kingdom Centre, the second tallest skyscraper in the country and the world’s third tallest building with a hole, the hotel is adjacent to the vibrant “Tahlia” street famed for its array of restaurants and major shops. The hotel offers distinctive restaurants and lounges, each with its own unique style; ensuring guests enjoy an exquisite dining experience without ever needing to step outside the property. With its multifunctional venues inclusive of 11 meeting rooms and a spacious ballroom, Rosh Rayhaan by Rotana is fully equipped to host the surge of events within the Kingdom whether lavish weddings or major conferences and exhibitions. For those looking to stay fit while on vacation or a business visit, the hotel’s Bodylines Fitness & Wellness Club offers a full range of cardiovascular equipment and a free weight training area as well as sessions with a personal trainer upon request. Additionally, guests may relax and rejuvenate with the available expert massage therapists, sauna and steam rooms.