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Housekeeping - Head Housekeeping Supervisor

Centro Waha Riyadh, Saudi Arabia Posted 2015/06/26 14:50:03 Ref: JB3289897

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

•Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’

•Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly

•Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up

•Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules

•Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required

•Thorough knowledge of all the products and services provided by Housekeeping

Skills

Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

Job Details

Job Location Riyadh, Saudi Arabia
Department Housekeeping
Employment Status Full time
Manages Others Yes
Number of Vacancies 1
Property Type Managed Property

About This Company

Centro Waha

Hospitality & Accomodation Riyadh, Saudi Arabia https://www.rotana.com/centrohotels/kingdomofsaudiarabia/riyadh/centrowaha

Centro is a modern, stylish and affordable business hotel. Centro Waha, the first Centro property to open in Riyadh under “Centro by Rotana” brand, and the second in the kingdom, puts guests at the heart of the action. With a convenient location on Al-Olaya street – Al Murooj district, the hotel is adjacent to the developing King Abdullah financial district with easy access to the city’s business areas and just 20 minutes away from King Khalid International Airport. With chic design and slick delivery underlying its service offering, Centro is an inspired philosophy that sets an unparalleled benchmark for travelers who appreciate style and sophistication, but also value for money. Centro is a lifestyle hotel brand that is young and fresh in its approach, original in its presentation and dynamic in its offering.

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