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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Information Technology Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities such as:
• Serve as primary contact for all servicing of computer PC hardware
• Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts
• Maintain a sufficient inventory of computer related supplies
• Maintain a log of all computer hardware and a log of all services calls on computer hardware
• Manage the configuration records, programme files and data files on the computer system
• Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions
• Install and test corporate approved programme changes to the hotel computer systems
• Investigate and report software problems to the vendor, or MIS regional, area or corporate office
• Train selected hotel employees to take on major responsibilities of system managing in his absence
• Maintain technical and user documentation, system reports and newsletters
• Complete and distribute a monthly activities report to Corporate Vice President - Information Technology
Skills
Education, Qualifications & Experiences
You should have a degree in the information technology field and previous experiences in a similar role along with a proven knowledge on all IT related sectors. An excellent command of English and the ability to design networks and provide technical leads are essential.
Knowledge & Competencies
The ideal candidate will be dynamic, well qualified, with a high level of motivation and enthusiasm and the ability to adapt to unpredictable events. You are pro-active, reliable and deliver accurate and timely performance and should possess following competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Rotana Corniche - Dammam
Commanding a prime location in the heart of Dammam and featuring a striking modern design, exceptional amenities and Arabian Gulf views, the five-star Rotana Corniche is designed for discerning business and leisure travellers who appreciate style and comfort. With the city’s corniche a short walk from the property, popular shopping malls and tourism attractions close by, and King Fahd International Airport just 30 minutes by road, this elegant property promises convenience and exceptional experiences. All 285 rooms and suites feature contemporary furnishings, the latest technology and city or sea views. For guests seeking personalised services and added benefits, Club Rotana, our hotel-within-a-hotel concept on the 16th floor, offers dedicated rooms, suites and an exclusive lounge. A premier culinary destination in Dammam, Rotana Corniche is home to four dining venues including the exquisite Rodeo Grill steakhouse with outdoor terrace, the cosy Elements all-day dining restaurant serving international cuisine, the relaxed design-led Dana Lobby Lounge with outdoor seating overlooking the mesmerising Sails Roundabout and Sundeck Pool Lounge. For guest convenience, the in-room dining service is available 24 hours a day. Our purpose-built event space includes three meeting rooms and a spacious ballroom with flexible set-up options and can host a range of corporate and social occasions. For relaxation, our separate male and female recreation areas are equipped with a treatment room, sauna and steam room while Bodylines Fitness and Wellness Club, with a gym and an outdoor temperature-controlled swimming pool, is the place to keep in shape.