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Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Laundry Manager you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
• Organize and control laundry department and maintain all relevant records
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Regularly analyze procedures in order to elaborate on ways for improvement and institute safety measures
• Follow up with engineering department on preventive maintenance and repair orders
• Organize production schedules to meet the requirements of various department and make regular water analysis
• Check on production methods and procedures, issue necessary orders to correct shortcomings and take inventory and control supplies
• Provide training to laundry employees and give regularly feedback about their performance
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Prepare duty roster and fill in monthly attendance record
• Investigate complaints and take corrective measures
Skills
Education, Qualifications & Experiences
You should have ideally a degree in hospitality with a vocational training within the laundry operation and previous experience as a Laundry Manager in a hotel environment. Excellent written and verbal English communication skills are essentials and computer knowledge is an added advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and focused personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Al Manakha Rotana
Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, and the Balkans. It has a portfolio of over 100 properties in 26 cities and operates five sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, Edge by Rotana, and The Residences by Rotana. Rotana was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.