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Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As Credit Manager you are responsible for ensuring that the credit policy of the Hotel is adhered to, and a healthy cash flow is maintained by proper follow up and collection methods.
• Implement the credit policy of the hotel in coordination with the Controller and sales team
• Verify credit application forms for credit worthiness of all customers and submit for further approvals
• Establish Credit limits and credit days for customers and ensure with proper follow up that the payments and balances are not exceeding the limit
• Prepare and send statement of accounts to all customers at the beginning of each month
• Coordinate closely with the banqueting/groups team for any group/one shot business for deposit payments, allocations and follow ups as per the contract
• Review the ageing on a daily basis and follow up due payments with customers. Maintain a healthy relationship with all regular customers by follow up visits
• Follow up with the Front office team/reservations team for any outstanding High balances in Guest ledger
• Ensure any doubtful debts are brought to the attention of the controller on a timely basis. Bad debt provisions and write offs to be prepared as and when necessary
• Supervise the credit team and allocate responsibilities as per the requirement
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
Skills
The ideal candidate will be results oriented, self motivated and with a positive attitude. You have the ability to think laterally and with a pro-active approach and a strong drive for results. You portray a fair leadership style and be easy approachable for your employees, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Details
Preferred Candidate
Johari Rotana
A striking contemporary property with elegant design and outstanding facilities in a prime location in the Central Business District and on the Indian Ocean coast, Johari Rotana promises guests an unforgettable luxury experience during their visit to Dar es Salaam. Part of the landmark MNF Square development, home to major retail brands and high-profile companies and close to the port and Zanzibar Ferry, financial district, commercial areas, beaches and other major attractions, it is a convenient and aspirational accommodation option for business and leisure travellers, as well as families visiting this vibrant city. Julius Nyerere International Airport is just 30 minutes from the property and the Central Railway is minutes away. Designed to meet the needs of discerning modern travellers, this five-star hotel features 193 luxurious rooms and suites and 60 serviced apartments with stylish furnishings, smart in-room technology and entertainment, and plenty of space to relax or work during your stay. Whether you are taking a quick trip to Dar es Salaam or planning a longer stay in the city, Johari Rotana offers several room types to suit your requirements. For a dining experience with a difference, choose from four outstanding venues, from Noble House, serving authentic and irresistible Chinese delicacies and Zafarani all-day dining restaurant, showcasing a vast buffet of Mediterranean, Indian Arabic and Swahili cuisine, to the Kibo Lobby Lounge for coffee and cocktails and the lively Hamilton’s Gastropub where you can socialise, relax and be tempted by classic British and American dishes.