Administration - Executive Assistant Manager in charge of Beach Rotana Suites

We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.

As a EAM in charge of Beach Rotana Suites you are responsible to plan, organize, direct, control and evaluate the operation, policies and procedures for the operation by participating in the development of pricing and promotional strategies whereby your role will include key responsibilities such as:

•Short and long term planning and day-to-day operations of the rooms and related areas

•Recommend budget and manage expenses within approved budget constraints

•Areas of responsibility / management include e.g.: Front Office, Guest Relations, Club Rotana, Business Center, Housekeeping, Security and Health Club

•Responsible for training and developing team members within the rooms division area

•Implement and manage the rooms division’s annual budget, business and marketing plan with the objective to meet or exceed management expectations

•Manage the operations of the division in a consistent manner to ensure a high level of quality and customer satisfaction

•Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Education, Qualifications & Experiences

You should ideally have a degree in hospitality management or a related field from an accredited college or university with preferable previous experiences in the same role or with fundamental hotel operation background within a similar market segments. You must be a good computer literate with effective and outstanding communication skills, both verbal and written.

Knowledge & Competencies

The ideal candidate will be a leader who is naturally hands on, with an on-site management style, good relationship building skills and the ability to prioritize and make effective decisions. Ideally you are a dynamic and entrepreneurial Manager who invigorates and motivates the operation with confidence and style, while possessing following additional competencies:

Understanding the Business

Team Building

Planning for Business

Leading People

Valuing Diversity

Managing Operations

Customer Focus

Adaptability

Influencing Outcomes

Drive for Results