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Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As an Assistant Laundry Manager you are responsible to ensure that laundry service, required by our guest, is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Develop and implement standard operating procedure, as well as production and quality standard
• Follow up with engineering department on preventive maintenance and repair orders
• Assist Laundry Manager for preparing departmental budget and goals programmed
• Provide training to laundry employees and take corrective action when performance is not satisfactory
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness
• Resolve all guest complaints and recommend improvement in operation in order to develop better service standards
Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality or a vocational training within the laundry operation and previous experience in a similar role within a hotel. Excellent written and verbal English communication skills are essentials and computer knowledge an added advantage.
Knowledge & Competencies
The ideal candidate will be a dynamic, courteous manager with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a charismatic and approachable character and you’ve undergone basic supervisory / management development training certifications. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Al Ain Rotana
Al Ain Rotana is where you can find a wide variety of services that meet the international standards combined with the culture of Arabia. Situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. Discover unmatched comfort in any of our 242 elegant rooms, suites, studio, villas and chalets. Our accommodation choices come with facilities and services that will leave you truly relaxed. The hotel's units with Art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities. Six restaurants, bars, and lobby café including Trader Vic's, each with its own unique ambience, service and cuisine, offers a different culinary treat that will surely satisfy your appetite. Our ballroom and meeting rooms are the ultimate venues for seminars, conferences and weddings in Al Ain. In a home away from home, you can wake up to the beautiful view of an enchanting garden and start your day with a swim in the pool, a workout at the gym or relax your mind, revive your soul and rejuvenate your body at Zen the spa at Rotana. #AlAinRotana