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Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Revenue you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a healthy business and your role will include key responsibilities such as:
• Design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimization of hotel profits
• Have the foresight to capture any unexpected opportunities and implement recovery plans to counter act threats to business
• Oversee the maximization of revenues through the combined efforts of the Reservations, Sales & MICE Sales Departments.
• Assist Director of Sales & Marketing in the preparation of month end report
• Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets
• Ensure Rotana strategies and structure are met at all times
Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential. Computer literacy and previous experience with Opera is a must.
Knowledge & Competencies
The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self motivated with a pro-active approach. You portray a structured and goal oriented work philosophy and possessing following additional competencies:
Understanding the Business
Teambuilding
Planning for Business
Leading People
Valuing Diversity
Managing Operations
Customer Focus
Adaptability
Influencing Outcomes
Drive for Results
Job Details
Preferred Candidate
Al Jaddaf Rotana Dubai
Located in the thriving Al Jaddaf district, a premier business and lifestyle community connecting old and new Dubai, Al Jaddaf Rotana Suite Hotel offers guests luxury, convenience, and outstanding leisure, dining, and meetings facilities. The 5-star hotel is close to the upscale Culture Village, as well as major malls and attractions including Dubai Festival City, Dubai Frame and Dubai Mall and just 10 minutes by road from both Dubai International Airport and Dubai International Financial Centre. With 318 modern and luxury hotel rooms and suites, all elegantly furnished with pool or city views, spacious living areas and kitchenettes, the 5 star hotel is ideal for business and leisure travellers, including families visiting the city. Our exclusive Club Rotana Lounge, exclusive to guests in selected rooms and suites, features a comfortable relaxation space, private meeting room, dining area and a business corner, as well as a highly personalised service, including assistance with special requests and bookings (Opening soon). The lounge serves complimentary breakfast, high tea and evening canapés and cocktails, as well as tea, coffee, juices, and soft drinks throughout the day. A premium dining destination in the heart of Al Jaddaf, our five world-class dining venues include Timo, bringing authentic Italian cuisine with style; Neom, bringing Pan-Arabian flavours to life in classic and specialty dishes; the sophisticated The List Bar and the stylish The Tea Room, both located in the lobby; and the Aquarius pool bar where you can stay cool and refreshed. Guests can also dine in the comfort of their own room or suite, with a 24-hour in-room dining menu available around the clock.