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Job Description
Job Summary:
The Director of Housekeeping is responsible for overseeing and managing all aspects of the housekeeping department in a hotel or similar establishment. This includes ensuring high standards of cleanliness, training and supervising staff, and managing budgets and inventory.
Job Responsibility:
- Develop and implement housekeeping policies and procedures to maintain cleanliness and orderliness.
- Recruit, train, and supervise housekeeping staff to ensure high performance standards.
- Inspect rooms and public areas to ensure they meet cleanliness standards and address any deficiencies.
- Manage budgets, inventory, and supplies for the housekeeping department.
- Collaborate with other departments to ensure a seamless guest experience.
- Handle guest complaints and requests regarding housekeeping services.
- Implement environmentally friendly practices and procedures in the housekeeping department.
Candidate Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Proven experience in housekeeping management, preferably in a hotel setting.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Knowledge of cleaning techniques, sanitation standards, and equipment.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Familiarity with budgeting and inventory management.
Skills
Skills:
1. Leadership and team management
2. Strong knowledge of housekeeping operations
3. Excellent communication and interpersonal abilities
4. Attention to detail and organizational skills
5. Problem-solving and decision-making capabilities
6. Budgeting and financial management skills
7. Knowledge of safety and sanitation regulations
8. Training and development expertise
9. Customer service orientation
10. Ability to work under pressure and meet deadlines
Job Details
Preferred Candidate
The Cove Rotana Resort
With a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by.From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort.From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away.Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.