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Job Description
Summary:
As a Director of Housekeeping, you will be responsible for overseeing and managing all functions of the housekeeping department to ensure a clean, safe, and comfortable environment for guests and staff.
Job Responsibility:
- Develop and implement housekeeping procedures and policies to maintain high standards of cleanliness.
- Manage and coordinate housekeeping staff, including hiring, training, scheduling, and evaluating performance.
- Oversee the budget and expenses of the housekeeping department, ensuring cost-effective operations.
- Inspect facilities regularly to ensure cleanliness and compliance with regulations.
- Coordinate with other departments to meet guests' needs and maintain a positive guest experience.
- Handle any guest complaints or issues related to housekeeping in a professional and timely manner.
- Stay up-to-date with industry trends and implement best practices to improve housekeeping operations.
Candidate Requirements:
- Proven experience as a Director of Housekeeping or in a similar role.
- Knowledge of housekeeping operations, cleaning techniques, and health and safety standards.
- Strong leadership and communication skills.
- Ability to manage a diverse team and prioritize tasks effectively.
- Excellent organizational and problem-solving abilities.
- Bachelor's degree in Hospitality Management or relevant field is preferred.
Skills
Strong leadership and management skills
- Excellent communication and organizational abilities
- In-depth knowledge of housekeeping operations and best practices
- Ability to develop and implement cleaning protocols and standards
- Proficiency in budgeting and resource management
- Problem-solving skills and attention to detail
- Team building and training capabilities
- Customer service orientation and conflict resolution skills
- Knowledge of health and safety regulations
- Adaptability and flexibility in a fast-paced environment
Job Details
The Cove Rotana Resort
With a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by.From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort.From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away.Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.