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Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
• Ensure guests are greeted upon arrival
• Open car doors for arriving and departing guests and escort them to the lobby
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
• Ensure effective handover is done, gaining information from earlier shift
• Forward all guest complaints or problems to the manager on duty
• Perform any trips and drives with the hotel car / bus as requested
• Control all guests’ car keys
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
• Ensure that airport / crew transportation flow is maintained effectively
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
Knowledge & Competencies
The ideal candidate will be a well presented, an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure, and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Centro Barsha
Centro is a modern, stylish and affordable lifestyle business hotel. Contemporary, chic and effortlessly casual, Centro Barsha suits travellers seeking sophisticated value-for-money accommodation when visiting dynamic Dubai. With a central city location in the heart of vibrant Barsha, just 500 metres from the Mall of the Emirates and its metro station and close to Media City, Internet City, Jebel Ali and the commercial areas of Sheikh Zayed Road and Dubai International Financial Centre (DIFC), it is a convenient hub for business and leisure guests and promises a warm welcome. Make the most of our complimentary shuttle service to the beach and the mall as an added benefit. Choose from 243 rooms and suites, each designed to maximise space, light and efficiency and featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors to promote your comfort and wellbeing. You can dine in or take away, meet or entertain guests and even buy food items and necessities at our modern lifestyle-focused eateries. Try c.taste for casual all-day dining with a difference at breakfast, lunch and dinner; c.mondo, a lively bar featuring several informal zones where you can host business gatherings or small events; and c.deli, Centro's innovative 24-hour take-away dining concept – the place to grab a quick bite or a few groceries. For modern travellers who value efficient business solutions and amenities, our two well-equipped meeting rooms are a convenient and engaging place to convene. For relaxation or rejuvenation, head to our rooftop to swim a few laps in the outdoor temperature-controlled pool or sweat it out in the gym, which is open 24 hours a day.