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Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Credit Officer you are responsible to assist the Credit Manager in running the Credit Department in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:
•Examine all credit demands originating through the hotel department for credit customers
•Supervise Accounts Receivable activities in terms of billings, payment postings and internal follow-ups
•Follow up collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing on overdue amounts
•Ensure that necessary information in regard to overdue account is supplied to the Credit Manager periodically
•Respond to guest, credit card queries and account disputes
•Review guest ledger high balances and make necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement
•Organize global billings for conventions, seminars and groups in order to ensure that all services were charged according to the agreement
•Control the advance deposits account and ensure that credits are applied properly or refunded if not used.
Skills
Education, Qualifications & Experiences
You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
Knowledge & Competencies
The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Details
Al Maha Arjaan by Rotana
With a prime location in Abu Dhabi’s thriving Al Danah district, Al Maha Arjaan by Rotana is a deluxe hotel apartment property that suits guests looking for luxury accommodation option at the heart of the action. With panoramic views of the fast-developing city skyline and the Corniche park, shopping malls, mosques and medical facilities all within walking distance, it is a convenient and desirable place to call home when visiting the UAE capital, plus Abu Dhabi International Airport is just 30 minutes away. Representing a haven of calm and tranquillity in a vibrant location, this urban residence is ideal for short- and long-stay guests who value comfort, space and life’s little luxuries. All 288 rooms and suites are well-designed to suit your busy lifestyle, with work zones, high-quality modern furnishings and in our suites, fully-equipped kitchenettes. For your convenience, private parking is available at the property. Take advantage of our 2 casual dining options that suit your schedule, the hip and laid-back Café 302, located in the lobby, is the place to meet friends or colleagues and drink the best coffee in town, enjoy a light meal or purchase premium retail items. If you are heading to the pool on the rooftop, you can sip a refreshing mocktail at Aquarius Pool Café, or if you prefer to dine in the privacy of your room, our 24-hour in-room dining service is just a phone call away. Al Maha Arjaan can also host private events in its multi-purpose banqueting rooms and elegant boardrooms. From an early-morning swim or workout to a relaxing massage, the Bodylines Fitness and Wellness Club takes care of your physical and mental wellbeing and has panoramic Abu Dhabi views to inspire you. Reach your fitness goals at our fully-equipped gym, while our steam and treatment rooms are the place to unwind or rejuvenate. The recreation centre also boasts a uniquely-designed rooftop pool and an outdoor Jacuzzi.