Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
Job Summary:
The Food & Beverage Captain is responsible for overseeing the dining experience of guests in a restaurant or hotel setting. They ensure smooth operations, exceptional customer service, and coordination of the waitstaff.
Job Responsibility:
1. Supervise and coordinate the activities of the waitstaff, including taking orders, serving food and beverages, and providing excellent customer service.
2. Ensure that all guests are attended to promptly and efficiently, addressing any issues or concerns that may arise.
3. Collaborate with the kitchen and bar staff to ensure timely delivery of food and beverages to guests.
4. Maintain cleanliness and organization in the dining area, ensuring that tables are set properly and the ambiance is welcoming.
5. Train new staff members on service standards, menu knowledge, and company policies.
6. Handle guest complaints and feedback in a professional and efficient manner, striving to resolve issues to the satisfaction of the guest.
Candidate Requirements:
1. Proven experience as a Food & Beverage Captain or a similar role in the hospitality industry.
2. Strong leadership and communication skills to effectively manage a team of waitstaff.
3. Excellent customer service skills with a focus on exceeding guest expectations.
4. Ability to work in a fast-paced environment and remain calm under pressure.
5. Knowledge of food and beverage operations, including menu items, wine pairings, and service standards.
6. Certification in food safety and hygiene is a plus.
Skills
Skills:
1. Strong leadership and communication skills
2. Knowledge of food and beverage operations
3. Excellent customer service skills
4. Ability to train and supervise staff
5. Attention to detail and organizational skills
6. Problem-solving abilities
7. Understanding of health and safety regulations
8. Ability to work well under pressure
9. Team player with a positive attitude
10. Flexibility and adaptability to changing situations
Job Details
Preferred Candidate
The Cove Rotana Resort
With a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by.From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort.From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away.Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.