Food & Beverage - Manager - Speciality Outlet - Basilico

Job Summary:
We are currently seeking a dynamic and experienced Food & Beverage Manager - Speciality Outlet to join our team. The ideal candidate will be responsible for overseeing all aspects of the speciality outlet, ensuring exceptional customer service, and maximizing revenue opportunities.

Job Responsibility:
- Lead and manage the daily operations of the speciality outlet, including but not limited to employee supervision, inventory management, and budget control.
- Develop and implement strategic plans to drive revenue and increase customer satisfaction.
- Ensure high standards of food and beverage quality, presentation, and service are consistently met or exceeded.
- Establish and maintain effective communication channels with both the kitchen and service teams to ensure seamless operations.
- Manage and monitor the speciality outlet's financial performance, including budgeting, costing, and sales analysis.
- Train, develop, and motivate the team to provide personalized and engaging customer experiences.
- Handle guest feedback and complaints promptly and professionally, striving to resolve any issues and ensure customer satisfaction.
- Stay updated on industry trends, new products, and competitive landscape to recommend innovative ideas and enhancements.
- Ensure compliance with food safety, health, and hygiene standards, as well as local regulations and laws.

Candidate Requirements:
- Bachelor's degree in Hospitality Management or a related field.
- Proven experience as a Food & Beverage Manager or similar role in a hotel or high-end restaurant.
- Strong leadership skills with the ability to motivate and mentor a diverse team.
- Exceptional knowledge of food and beverage operations, including food preparation, menu creation, and beverage service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and staff.
- Proactive mindset with the ability to think creatively and problem-solve in a fast-paced environment.
- Strong business acumen and financial awareness.
- Ability to work flexible hours, including evenings, weekends, and holidays.

If you meet the above qualifications and are passionate about delivering outstanding guest experiences, we would love to hear from you. Apply now to join our team as a Food & Beverage Manager - Speciality Outlet.

Skills:
- Strong leadership skills to manage and motivate a team of staff in a speciality outlet
- Excellent communication and interpersonal skills to liaise with guests, staff, and management
- Extensive knowledge of food and beverage industry trends and standards
- Proven ability to develop and implement effective marketing and sales strategies
- Solid financial acumen to manage budgets, analyze costs, and drive profitability
- Well-organized with exceptional time management skills to handle multiple tasks and prioritize effectively
- Ability to resolve conflicts and handle difficult situations with calm professionalism
- Understanding of health and safety regulations and ability to ensure compliance
- Proficient in inventory management, ordering, and stock control
- Knowledge of menu planning, food presentation, and culinary techniques
- Familiarity with point-of-sale systems and other industry-specific software
- A passion for delivering exceptional guest experiences and a customer-focused mindset
- Flexibility to work in a fast-paced, dynamic environment and adapt to changing needs and demands.