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Job Description
We are currently seeking for an ambitious, dynamic, and self motivated Food & Beverage professional to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Outlet Manager you are responsible to manage Cafe 302, the hotel's signature outlet and one of Abu Dhabi's most successful cafes. The priorities are to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
•Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
•Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
•Conducting regular training sessions with the assigned team in line with the departmental SOP’s
•Evaluating the performance of the assigned team and initiate internal development and promotions
•Maintaining a professional and friendly relationship with the outlet patrons
•Establishing and updating the outlet’s database of regular guests
•Touring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
•Being actively involved in the outlets promotional activities.
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with a minimum of two years experiences as a Restaurant Manager or Assistant Restaurant Manager of a large outlet. You must be computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills. Beverage and Coffee knowledge is considered a big plus.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Al Jaddaf Rotana Dubai
Located in the thriving Al Jaddaf district, a premier business and lifestyle community connecting old and new Dubai, Al Jaddaf Rotana Suite Hotel offers guests luxury, convenience, and outstanding leisure, dining, and meetings facilities. The 5-star hotel is close to the upscale Culture Village, as well as major malls and attractions including Dubai Festival City, Dubai Frame and Dubai Mall and just 10 minutes by road from both Dubai International Airport and Dubai International Financial Centre. With 318 modern and luxury hotel rooms and suites, all elegantly furnished with pool or city views, spacious living areas and kitchenettes, the 5 star hotel is ideal for business and leisure travellers, including families visiting the city. Our exclusive Club Rotana Lounge, exclusive to guests in selected rooms and suites, features a comfortable relaxation space, private meeting room, dining area and a business corner, as well as a highly personalised service, including assistance with special requests and bookings (Opening soon). The lounge serves complimentary breakfast, high tea and evening canapés and cocktails, as well as tea, coffee, juices, and soft drinks throughout the day. A premium dining destination in the heart of Al Jaddaf, our five world-class dining venues include Timo, bringing authentic Italian cuisine with style; Neom, bringing Pan-Arabian flavours to life in classic and specialty dishes; the sophisticated The List Bar and the stylish The Tea Room, both located in the lobby; and the Aquarius pool bar where you can stay cool and refreshed. Guests can also dine in the comfort of their own room or suite, with a 24-hour in-room dining menu available around the clock.