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Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as:
• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
Skills
Education, Qualifications & Experiences
You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.
Knowledge & Competencies
The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Details
Khalidiya Palace Rayhaan by Rotana
Escape to the 5-star family-resort with one of the biggest pools and 200 meters private beach in Abu Dhabi! Khalidiya Palace Rayhaan by Rotana offers 443 splendid rooms and suites with their modern design complementing the values of the contemporary Arabian culture, in an alcohol free environment. Enjoy a family-friendly occasion with our dedicated facilities for children. Featuring an outdoor children’s pool, Flippers Kids Club, playroom as well as a fun, friendly and certified team. Restaurants All preferences can be filled, from authentic Arabic flavours served at Kamoon restaurant, to international dishes at Horizon our all-day dining restaurant. The pool bar and lounge also exuding a mixture of modern and traditional atmosphere are good places to take time for self. Wellness and Massage Our layers of services go through all demands. From an invigorating massage after a long journey, though aromatherapy, to couple massages. All tensions can be released and all tastes satisfied. Our Meeting rooms will provide business travelers with everything they need to conduct successful events and conferences.