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Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as:
• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
Skills
Education, Qualifications & Experiences
You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.
Knowledge & Competencies
The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Details
Capital Centre Arjaan by Rotana
Capital Centre Arjaan by Rotana is conveniently located few steps away from Abu Dhabi National Exhibitions Centre (ADNEC) and a few minutes’ drive from the centre of Abu Dhabi, Yas Island attractions and Abu Dhabi International Airport. All of this makes the hotel a perfect choice for both, long-term business travellers and families who want to be in the centre of it all. Capital Centre Arjaan by Rotana is an upscale property offering 259 modern fully furnished studios and suites. With rooms ranging from classic studios, one bedroom suites & two bedroom suites, the hotel is an ideal destination for long-term guests seeking a hassle free experience to settle down in the capital. The hotel offers two dining experiences. Tamarind restaurant features buffet breakfast that won’t leave a gourmet dissatisfied. Aroma Lobby Lounge offers a selection of teas, coffees, soft drinks and tasty pastry. 5 meeting rooms can accommodate up to 120 delegates and were designed for the new genre of executives, who value efficient solutions. Bodylines Fitness & Wellness Club will help you keep fit and relaxed during your stay with its gymnasium, open-air swimming pool, sauna and steam rooms and massage rooms.