Group Director of Sales

Role will not involve to directly manage accounts while the key priorities will be:

• To directly manage and lead National Sales Office and Network of Global Sales Offices – setting targets as well as account development and acquisition strategies.
• To engage with regional commercial teams to support the setting and delivery of property strategies and targets
• To support openings
• To support CVP - Brand Performance with all operational and development matters relating to the Sales function for the Company

General Duties and Responsibilities: 

• Focus on building each unit’s top line revenue by setting direction and strategy in areas of overall account management and business generation for each hotel sales within the market
• Proactively position and market each property, manage the sales budgets to enable development of market specific campaigns, promotions, etc. to drive revenue and meet market objectives
• Work with the Corporate Director of Revenue and Properties’ Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy
• Address market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel
• Ensure market sales process meets or exceeds guest needs, identify and address guest satisfaction issues to improve results, create customer loyalty and increase market share
• Develop and retain a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties
• Create and sustain a work environment that focuses on fair and equitable treatment and colleague satisfaction to enable business success
• Develop and manage each hotel’s sales annual operating budget to achieve or exceed budgeted revenue expectations
• Develop a trusting and respectful business partnership with each property’s ownership by meeting or exceeding expectations in sales revenue

Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and minimum three years' work experience whereby revenue management knowledge and new business acquisition experience are an advantage. You must be a computer literate with excellent presentation skills and effective and outstanding communication skills, written and oral with proficiency in English.

Knowledge & Competencies

The ideal candidate will be dynamic and well qualified, with a high level of motivation and enthusiasm and should possess following competencies:

Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations