Housekeeping Department - Internship

Collect keys and daily assignments before preparing trolley and sufficient equipment in order to
perform designated tasks and duties efficiently and to avoid delays effectively
 Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance
of the hotel
 Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of
Performance and the safety standards of the hotel
 Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure
compliance to the Leading Quality Assurance standards of the hotel
 Inform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to
maintain guest satisfaction
 Maintain and clean guest corridors, service pantries and service areas in order to ensure a
professional and organised appearance
 Report any maintenance related issues to the Engineering Department to ensure general upkeep
and maintenance of facilities
 Consider guest needs and requirements when working in public areas and guest rooms to ensure
courtesy and guest satisfaction
 Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and
safety, as well as protect and conserve the environment
 Comply with the hotel environmental, health and safety policies and procedures

- Communication Skills

- Problem Solving Skills

- Team Work