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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:
•Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
•Clean rooms and bathrooms, performing any combination of the following duties
•Keep fire exits and stair ways clear of any obstruction
•Check and report any maintenance work required immediately
•Pick up any litter from corridors and pathways
•Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
•Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
•Replenish bathroom supplies and room supplies
•Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
•Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
•Remove Room Service tray and trolley from guestroom and corridors
•Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
About This Company
Al Ain Rotana
Hospitality & Accomodation Al Ain, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/alain/alainrotanaAl Ain Rotana is where you can find a wide variety of services that meet the international standards combined with the culture of Arabia. Situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. Discover unmatched comfort in any of our 242 elegant rooms, suites, studio, villas and chalets. Our accommodation choices come with facilities and services that will leave you truly relaxed. The hotel's units with Art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities. Six restaurants, bars, and lobby café including Trader Vic's, each with its own unique ambience, service and cuisine, offers a different culinary treat that will surely satisfy your appetite. Our ballroom and meeting rooms are the ultimate venues for seminars, conferences and weddings in Al Ain. In a home away from home, you can wake up to the beautiful view of an enchanting garden and start your day with a swim in the pool, a workout at the gym or relax your mind, revive your soul and rejuvenate your body at Zen the spa at Rotana.