Housekeeping Order taker

Summary:
The Housekeeping Order Taker is responsible for receiving and processing guest requests for housekeeping services in a timely and efficient manner. They will coordinate with the housekeeping team to ensure that all guest requests are fulfilled to the highest standard.

Job Responsibility:
- Answer guest calls promptly and courteously to take housekeeping requests
- Record all guest requests accurately and allocate tasks to the housekeeping team
- Coordinate with the housekeeping staff to prioritize tasks and ensure timely completion
- Ensure that all guest requests are met with high standards of cleanliness and efficiency
- Communicate effectively with guests to confirm completion of requests and address any concerns

Candidate Requirements:
- High school diploma or equivalent
- Proven experience in a customer service role, preferably in a hotel environment
- Excellent communication skills and a friendly demeanor
- Strong organizational skills and attention to detail
- Ability to work well under pressure and in a fast-paced environment

Excellent communication skills
- Strong customer service skills
- Attention to detail
- Ability to multitask
- Proficiency in using computer systems
- Knowledge of inventory management
- Organizational skills
- Ability to work well under pressure
- Team player
- Time management skills