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Housekeeping Order taker

Amwaj Rotana Jumeirah Beach Dubai, UAE Posted 2026/07/14 11:11:02 Expires 2026-09-12 Ref: JB5469611
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Job Description


Summary:
We are seeking a Housekeeping Order Taker to assist in coordinating and managing housekeeping requests in a timely and efficient manner.

Job Responsibility:
- Answering calls and responding to emails from guests requesting housekeeping services
- Coordinating with the housekeeping team to ensure requests are fulfilled promptly
- Maintaining records of all housekeeping requests and following up to ensure guest satisfaction
- Providing excellent customer service to address any concerns or special requests from guests
- Keeping track of inventory and supplies needed for housekeeping services

Candidate Requirements:
- Strong communication skills and customer service orientation
- Ability to multitask and prioritize requests effectively
- Attention to detail and accuracy in recording and tracking information
- Knowledge of housekeeping procedures and practices
- Proficiency in using computer systems and software for recording requests and maintaining records

Skills

-Strong communication skills
- Excellent organizational abilities
- Attention to detail
- Ability to multitask effectively
- Customer service orientation
- Familiarity with relevant computer software
- Problem-solving skills
- Ability to work well under pressure
- Knowledge of housekeeping procedures and practices
- Strong teamwork skills

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Job Details

Job Location Dubai, UAE
Department Housekeeping
Employment Status Full time
Employment Type Entry level
Property Type Managed Property

Amwaj Rotana Jumeirah Beach

Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/dubai/amwajrotana

Nestled along Dubai’s vibrant The Walk, Amwaj Rotana offers five-star luxury in the heart of the Marina. Just steps from Jumeirah Beach, Beach Mall, and Bluewaters Island—home to Ain Dubai—it’s a prime destination for business and leisure travelers. Dubai’s airports are a 25-minute drive away. Our 301 elegant rooms and suites feature private balconies with breathtaking views of Jumeirah Beach and the Arabian Gulf, plus complimentary Wi-Fi. Elevate your stay with Club Rotana’s exclusive benefits and lounge access. Indulge in award-winning dining, from the world-famous Benihana to JB’s Gastropub, Rosso’s authentic Italian flavors, and Horizon’s global buffet. Relax at Fumo Lounge, Sundeck Pool Bar, or the Atrium Lobby Lounge. Host seamless events in our three conference rooms or the state-of-the-art Sadaf Ballroom. Stay active at Bodylines Fitness & Wellness Club, with pools, a sun terrace, a gym, and spa facilities—all overlooking the stunning coastline. #AmwajRotanaJumeirahBeach

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