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Job Description
Summary:
We are seeking a Housekeeping Supervisor to oversee a team of housekeeping staff and ensure the cleanliness and tidiness of our facilities. The ideal candidate will have strong leadership skills and a keen eye for detail to maintain high standards of cleanliness.
Job Responsibility:
1. Supervise and coordinate the housekeeping staff to ensure all rooms and public areas are cleaned and maintained according to established standards.
2. Inspect rooms and public areas to ensure they meet cleanliness requirements.
3. Train new housekeeping staff on cleaning procedures and safety protocols.
4. Schedule housekeeping staff shifts and assign daily tasks.
5. Monitor inventory of cleaning supplies and equipment, and place orders as needed.
6. Handle guest complaints or requests related to housekeeping services.
7. Maintain a safe working environment for the housekeeping staff.
8. Collaborate with other departments to coordinate cleaning schedules and special projects.
Candidate Requirements:
1. Proven experience as a Housekeeping Supervisor or similar role.
2. Excellent communication and interpersonal skills.
3. Strong leadership and organizational abilities.
4. Knowledge of cleaning chemicals and proper handling procedures.
5. Ability to work well under pressure and manage multiple priorities.
6. High school diploma or equivalent; additional certification in housekeeping is a plus.
Skills
Leadership skills
2. Excellent communication skills
3. Knowledge of cleaning procedures and techniques
4. Attention to detail
5. Time management skills
6. Problem-solving abilities
7. Ability to train and supervise staff
8. Organizational skills
9. Customer service skills
10. Ability to handle and resolve complaints
Job Details
Preferred Candidate
The Cove Rotana Resort
With a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by.From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort.From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away.Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.