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Job Description
We are currently seeking for passionate and dynamic guest focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Driver you are responsible to assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
•Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
•Ensure effective handover is done, gaining information from earlier shift
•Forward all complaints or problems to the manager on duty
•Perform any trips and drives with the hotel car / bus as requested
•Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
•Establish, promote and maintain good public relations while meeting or exceeding guest expectations
•Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
•Ensure that airport / crew transportation flow is maintained effectively.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
Knowledge & Competencies
The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure, and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
Al Ain Rotana
Al Ain Rotana is where you can find a wide variety of services that meet the international standards combined with the culture of Arabia. Situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. Discover unmatched comfort in any of our 242 elegant rooms, suites, studio, villas and chalets. Our accommodation choices come with facilities and services that will leave you truly relaxed. The hotel's units with Art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities. Six restaurants, bars, and lobby café including Trader Vic's, each with its own unique ambience, service and cuisine, offers a different culinary treat that will surely satisfy your appetite. Our ballroom and meeting rooms are the ultimate venues for seminars, conferences and weddings in Al Ain. In a home away from home, you can wake up to the beautiful view of an enchanting garden and start your day with a swim in the pool, a workout at the gym or relax your mind, revive your soul and rejuvenate your body at Zen the spa at Rotana. #AlAinRotana