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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Officer your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as a primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
DAMAC Hills 2 Hotel
Hospitality & Accomodation Dubai, United Arab EmiratesDamac Hills 2 is an Edge by Rotana managed property that is well located in Dubai’s thriving Damac Hills 2 community, close to golf courses, parks, lakes and malls, and just a short trip by road from the destination’s major attractions including Expo City Dubai, Global Village, IMG Worlds of Adventure, the Hamdan Sports Complex and The Sevens Stadium. Ideal for leisure, business or sports-focused trips, this stylish and contemporary three-star hotel is also near major hubs such as Dubai Studio City, Dubai Science Park, IMPZ, Dubai Production City, Dubai Silicon Oasis, Dubai Sports City, Dubai Outlet Mall, and Dubai Motor City, while Al Qudra’s desert, Duck and Swan Lake and cycling track are all within easy reach. Meeting the lifestyle needs of on-the-go guests, the 295 rooms and suites are thoughtfully designed to maximise space, light and efficiency, with each featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors to enhance comfort and wellbeing. For dining on your doorstep, the Urban Bar Deli is open for breakfast, lunch and dinner, with eat-in and takeaway options available. Serving international dishes and featuring a casual bar, it is a popular spot for meetings and gatherings. Keep in shape at Bodylines Fitness & Wellness Club or take a dip in the two temperature-controlled swimming pools for adults and children. If you are travelling for business, there are four well-equipped meeting rooms for your convenience.